GamePass FAQs

Teams may list a single-game spot starting 7 days before the scheduled game time, up until 8 hours before the game begins. Listings stay active until 4 hours prior to kickoff.

Not at all! Listing a spot in your team is completely free. Players pay the game fee through the mobile app—there’s no financial exchange between teams and players.

You'll be notified instantly when a player books the spot. The player will receive your team’s game details—just watch out for your fill-in teammate!

No worries! Use the cancellation link in your game-booking email to remove your listing.

If the spot isn’t booked within 4 hours of game time, the listing goes offline and we’ll notify you. We do our best to match players promptly!

The cost varies, game to game, but you can typically expect games to cost between $7-$14.

Nope! All payments go through our secure mobile app, so there’s zero direct exchange between players and teams.

Absolutely! Head to www.socialsport.com.au/gamepass, enter your email, and tailor your notifications by sport and venue. You’ll be the first to know when new opportunities go live.

No! You're able to book as many single games as you'd like! Just get in quick, as many of our games get snapped up pronto!

Teams can cancel their listing at any time before it’s booked. However, once a player has secured the spot through GamePass, the team is obliged to honour that booking—even if they later find their own fill-in players.

Players can cancel a single-game booking more than 24 hours before the scheduled start time and receive a full refund. Cancellations within 24 hours are not refundable, as teams rely on confirmed players to field a side and avoid last-minute disruptions.